AsherSupport does the job of two companies — a help desk and a scheduler. Tickets, a knowledge base, an embeddable widget, and full call booking, multi-brand and on your own subdomain, with data you actually own.
No credit card. Your desk lives at you.ashersupport.com.
Everything you used a help desk (think Freshdesk) and a scheduler (think Calendly) for — in a single desk, sharing one customer record.
From the first message to the booked call to the report — watch a request move through AsherSupport.
Email, your branded portal, and the embeddable widget all land in one shared inbox — nothing slips through, no matter how a customer reaches out.
Not a thin add-on on either side — two complete products sharing one customer record, one login, and one bill.
Capture requests from anywhere, triage them with real workflow, automate the busywork, and measure it all.
Point your provider's inbound webhook at your desk — every message opens a ticket, and replies tagged [#123] thread back onto it.
Customers submit and follow their requests from a portal on your own subdomain, then reply right in the thread.
Drop a widget on any site so visitors search articles and file a request without leaving the page — lockable to one product.
Email, portal and widget all land in the same queue with source tagged, so nothing is scattered across tools.
Open, Pending, Resolved, Closed, and Waiting on Customer or Third Party — the full lifecycle of a conversation.
Low, Medium, High and Urgent set the pace and drive reporting and SLA targets.
Classify as Question, Incident, Problem, Feature Request or Refund to route and report cleanly.
Assign a ticket to an agent or a group; manage your team and toggle agents active from Admin.
Save reusable replies and drop them into a conversation so common answers go out in seconds.
Every requester becomes a contact with their ticket history in one shared customer record.
IF/THEN rules on ticket create: match on subject, status, priority, source, type, tags, product, group or assignment, then set fields, tag, route or add a private note.
Per-priority first-response and resolution targets, tracked against your configured business hours.
Define your working week and timezone once — the baseline your SLA clocks run against.
Field changes and automated actions are recorded on the ticket timeline, so every move is auditable.
subjectcontainsrefundOrganize Solutions into categories and folders, write articles, and publish them for customers to self-serve.
Run every brand from one desk — each product carries its own support email and its own reporting.
A 14-day creation trend, average resolution time, and breakdowns by status, priority, product and agent.
A complete Calendly-style scheduler — event types, live availability, Zoom, and a meetings inbox — with no second tool to buy.
Create bookable meetings with a name, duration, description and location — Zoom, Microsoft Teams, Google Meet, phone, in person or custom — plus buffers.
Set weekly working windows and a timezone; slots respect buffers, minimum notice and existing bookings automatically.
Connect your own Zoom once and every Zoom booking auto-creates a meeting with a join link — no manual setup.
Share a link and customers pick a free time from your live availability — a complete self-serve booking flow.
Every booking lands in one place — filter to yours, see join links and linked tickets, and mark complete or cancel.
Confirmed bookings come with a standard .ics file that drops straight into any calendar app.
Each invitee gets a secure link to reschedule or cancel on their own — no back-and-forth email needed.
Support and scheduling are one system, not a hand-off. Pick an event type and time right inside a conversation and the booking is created — Zoom link and all — and linked straight back to the ticket.
Every capability above ships in one desk you own. Start for free →
Calendly books calls but can’t run support. Freshdesk runs support but can’t book a call. AsherSupport is both — sharing one customer record, on a portal you own.
| Feature | All-in-one AsherSupport Support + scheduling | Calendly Scheduling only | Freshdesk Support only |
|---|---|---|---|
Email & portal ticketing | |||
Knowledge base | |||
Embeddable widget Calendly embeds a booking widget only | |||
Multi-brand products | |||
Automations & SLAs | |||
Booking pages | |||
Set your availability | |||
Zoom meetings | |||
Book a call from a ticket Neither tool shares a ticket & a calendar | |||
One shared customer record Freshdesk records support only — no bookings | |||
Your own branded subdomain portal Others: custom domain on higher tiers | |||
Own your data / self-host Both are closed SaaS you can’t self-host |
Calendly and Freshdesk are each excellent at their one job — you’d just be paying two companies, wiring them together, and splitting your customer across two systems. AsherSupport is the one desk that does both.
Full help desk and full scheduler in one login — multi-brand, on your subdomain, data you own.
Great booking pages and availability — but no ticketing, knowledge base, or support inbox.
Strong tickets, KB, and SLAs — but no native Calendly-style booking or availability.
No sprawling connector marketplace — just the handful of things a real support desk actually needs, wired in and working out of the box.
Every booked call auto-generates a Zoom meeting link — no copy-paste.
Offer Microsoft Teams as the meeting location on any event type — paste your Teams link and it rides along with every booking.
Inbound email lands as a ticket; your replies go back out as email.
Drop in the embeddable support widget so customers reach you in-page.
Your data lives in Postgres — export it, own it, self-host the whole thing.
Bookings send a standard .ics invite that drops into any calendar app.
Run every brand you own from one desk — route, tag, and report per product.
A branded customer portal at you.ashersupport.com, yours from day one.
Backed by Postgres and self-hostable. Tickets, contacts, and history stay portable.
Two vendors, three channels, and endless tab-switching — collapsed into one desk you own.
Try the whole platform, no card.
Solo founders & tiny teams on one desk.
Growing teams juggling a few brands.
Busy orgs that want to own their data.
Starting prices — final numbers set in billing. Prices in USD. Your desk starts free with a 2-seat trial.
No lock-in, no data hostage, no per-seat traps. Start free, stay because it's good — and take everything with you the day it isn't.
Sign up and set up your desk in full before you ever enter a payment detail.
Month to month, no lock-in. Leave whenever it stops being the right fit.
Postgres-backed and self-hostable — export your tickets, contacts and content whenever you want.
Simple flat plans. Add teammates without the bill jumping every time you grow.
Sign up, add a brand and a booking page, share your portal — you're taking requests the same day.
Run every product from a single account, each with its own support email and portal.
From sign-up to your first resolved ticket — and your first booked call — in minutes.
Sign up in seconds — no credit card, no sales call.
Set up a product per brand and your first booking page.
Point customers to your subdomain — they file tickets and book calls.
The short version of how one desk replaces your help desk and your scheduler.
Yes — both, in one system. You get full ticketing, a knowledge base, and an embeddable widget on the support side, plus Calendly-style call booking on the scheduling side. They share one desk and one customer record, so a conversation and a booked call are never in two disconnected tools.
That's the point. AsherSupport consolidates the help desk you were paying for and the scheduler you were paying for into a single desk you own — one login, one bill, one place your customers reach you.
Yes. Everything is backed by Postgres and the platform is self-hostable, so your tickets, contacts, and full history stay portable — not locked inside someone else's cloud.
Yes. Set up a product for each brand you run and route, tag, and report on every brand independently — each with its own support email — all from the same desk.
Both are built in. SLA policies track first-response and resolution targets against your business hours, and IF/THEN automations run on ticket create, update, or on a time-based schedule to triage, assign, and escalate for you.
You define event types and your availability, and customers book a time straight from your portal. Every booking can auto-add a Zoom link and send an .ics calendar invite — and agents can also book a call directly from inside a ticket.
A branded customer portal on your own subdomain, where they search your knowledge base, submit a ticket, check its status, and book a call. No account needed — customers are identified by their email.
Minutes. Sign up, add a brand/product and a booking page, then share your portal link — your customers can file tickets and book calls right away.
Give every brand real support and easy scheduling — from a help desk you actually own.