Support + scheduling in one

One price for a help desk and a scheduler.

Stop paying two vendors. Every plan includes ticketing, a knowledge base, and call scheduling — for every brand you run.

Pricing

One desk, one bill — instead of two subscriptions

Help desk and scheduling together. Start free with 2 seats, upgrade only when your team grows.

Free

Try the whole platform, no card.

$0free forever
Start free
  • Up to 2 agent seats
  • 1 brand / product
  • Email + customer-portal tickets
  • Knowledge base (up to 25 articles)
  • 1 scheduling event type
  • you.ashersupport.com subdomain
  • Community support

Starter

Solo founders & tiny teams on one desk.

$9/agent · month
Choose Starter
  • Up to 3 agent seats
  • 2 brands / products
  • Email, portal & embeddable widget
  • Unlimited knowledge base articles
  • Business hours + basic SLA policy
  • Scheduling: unlimited event types + .ics invites
  • Contacts & core analytics
  • Email support
Most popular

Growth

Growing teams juggling a few brands.

$19/agent · month
Choose Growth
  • Up to 8 agent seats
  • 5 brands / products
  • Everything in Starter, plus:
  • Automations & IF/THEN triage rules
  • Advanced SLA policies per product
  • Advanced scheduling: availability + Zoom meetings
  • Full analytics dashboards
  • Priority support

Scale

Busy orgs that want to own their data.

$49/agent · month
Choose Scale
  • Unlimited agent seats
  • Unlimited brands / products
  • Everything in Growth, plus:
  • Custom domain for your portal
  • Data export & self-hostable Postgres
  • SSO & advanced roles
  • Dedicated onboarding & support

Starting prices — final numbers set in billing. Prices in USD. Your desk starts free with a 2-seat trial.

FAQ

Questions, answered

The short version of how one desk replaces your help desk and your scheduler.

Is it really a help desk AND a scheduler?

Yes — both, in one system. You get full ticketing, a knowledge base, and an embeddable widget on the support side, plus Calendly-style call booking on the scheduling side. They share one desk and one customer record, so a conversation and a booked call are never in two disconnected tools.

Can I move off Freshdesk and Calendly?

That's the point. AsherSupport consolidates the help desk you were paying for and the scheduler you were paying for into a single desk you own — one login, one bill, one place your customers reach you.

Do I actually own my data?

Yes. Everything is backed by Postgres and the platform is self-hostable, so your tickets, contacts, and full history stay portable — not locked inside someone else's cloud.

Can I run multiple brands from one account?

Yes. Set up a product for each brand you run and route, tag, and report on every brand independently — each with its own support email — all from the same desk.

Does it handle SLAs and automations?

Both are built in. SLA policies track first-response and resolution targets against your business hours, and IF/THEN automations run on ticket create, update, or on a time-based schedule to triage, assign, and escalate for you.

How does customer scheduling work?

You define event types and your availability, and customers book a time straight from your portal. Every booking can auto-add a Zoom link and send an .ics calendar invite — and agents can also book a call directly from inside a ticket.

What do customers see?

A branded customer portal on your own subdomain, where they search your knowledge base, submit a ticket, check its status, and book a call. No account needed — customers are identified by their email.

How fast can I be live?

Minutes. Sign up, add a brand/product and a booking page, then share your portal link — your customers can file tickets and book calls right away.